Support That Works For You
Just as a practice is only as good as its support team, our solutions are only as good as our support team. At gMed, our customer support team is on call, online and on your side to resolve all of your issues. Our highly-trained team has the knowledge and experience to handle your technical, functional and personal concerns and provide the support that satisfies the demands of your gastroenterology practice. We understand that new systems can take time to master, which is why our customer support team guides you every step of the way to make sure you are comfortable and confident with your gMed solution.
Another source of support is our FAQs. This informative online section provides answers to the most commonly asked questions about our gastro software solutions, their benefits, features and functionality, Meaningful Use and more.
To enhance your understanding and use of your solution, online training is available exclusively to gMed clients through our online portal, gBus. This interactive learning platform provides convenient access to online training modules, webinars, videos, quizzes and other useful learning materials. With gBus, your staff can learn at their own pace and new employees can quickly become familiar with your electronic records software.
Since the quick resolution of your issue is vital to your efficiency and return on investment, our expert support and customer care are just a call or a click away. While we hope that you never encounter any issues, be assured that our customer service team is always available to ensure your satisfaction and success.