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Frequently Asked Questions

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What is the advantage to using a specialty-specific EHR system instead of a system made for all areas of medicine?

With a system designed for your specialty practice,  your have the confidence to handle every scenario within the scope of the specialty.

What makes gMed’s gastroenterology-specific EHR software, such as gGastro, unique?

gGastro includes features and functionality that are exclusively geared toward improving the ease, efficiency and effectiveness of operating a gastroenterology practice. This differs from generic solutions that demand time-consuming customization or are simply unable to handle specialized needs. By allowing a practice to accomplish more each day, gMed’s specialized solutions are truly an investment in your future of the practice. gMed’s solutions for gastroenterologists include:

  • Pre-configured gastroenterology diagnoses, orders and billing codes
  • Seamless integration with endoscopy reporting
  • Gastroenterology-specific physical examination findings and system review
  • Patient questionnaires pertinent to gastroenterology-related history, symptoms and medications

A gastroenterology-specific solution like gGastro was built with the unique needs of the practice and patients in mind. gGastro saves staff valuable time and effort by coming pre-configured with specialty-specific terminology and customized templates, including:

  • Endoscopy image
  • Endoscopy consultation and reports
  • Lower GI templates
  • Upper GI templates
  • Physical examination templates
  • Abdominal pain templates

gGastro further enhances productivity and profitability with the following features:

  • Endoscopy image management
  • Computed Tomography (CT or CAT) Scan of the abdomen
  • Gastroenterology document management
  • Coding assistance for gastroenterologists
  • Online patient portal
  • And much more

Is there a benefit to using a cloud-based EHR ?

While both cloud-based and server-based EHR systems provide distinct benefits based on the needs of a specialty practice, there are several advantages to a cloud-based system, such as:

  • Cost-effectiveness since there is no software to purchase and very limited hardware needed
  • No maintenance required as the system updates automatically
  • Secure access from any location
  • Fully scalable to expand to grow with the practice

Is gMed’s software secure?

gMed’s solutions align with the strictest security protocols including HIPAA rules and requirements. Security features include:

  • Encryption of stored information with access only available to authorized personnel
  • Passwords and PIN numbers required to access record
  • Audit trails register all details regarding access and changes to records

How many users can be included on the software for a practice?

gMed offers a fully scalable system that grows with a practice’s needs. This allows for the simple addition of numerous doctors and locations, even with multiple and unique tax ID requirements.

What is Meaningful Use?

As described in the HITECH Act, Meaningful Use is:

  • The electronic exchange of health information to achieve a higher quality of care in healthcare coordination
  • The electronic prescription of medications
  • Reporting on clinical quality measures

To learn more about Meaningful Use and the criteria required in each stage to qualify for Federal incentive money, please visit: http://www.cms.gov/Regulations-and-Guidance/Legislation/EHRIncentivePrograms/Meaningful_Use.html

Is gMed’s specialty-specific EHR software certified for Meaningful Use?

Yes, gMed’s EHR solutions meet the stringent standards and requirements set forth by the National Institute of Standards and are approved by the Department of Health and Human Services. In addition, Meaningful Use requirements for attestation are built directly into the software. All products have CMS EHR Certification ID numbers, which are available by visiting http://onc-chpl.force.com/ehrcert

Does gMed offer any support to help a practice meet Meaningful Use?

gMed offers a unique consulting and auditing service called gAdvisor, which assigns an expert to personally guide a practice through the entire Meaningful Use process to ensure the collection of all applicable incentives. This dedicated expert continually monitors the practice to assure successful qualification both today and in the future.

What is the difference between Meaningful Use Stage 1 and Meaningful Use Stage 2?

To understand the elements of each stage, please see the following chart:

What makes a practice eligible for Federal incentives?

More than half of patient encounters must be seen in eligible settings:

  • 30 percent in office A with certified EHR
  • 20 percent in office B with certified EHR

Meaningful Use must be shown to occur in more than 50 percent of patient encounters

What if I already attested for Stage 1 Meaningful Use? What is the next step?

If you successfully attested for the first time in 2012, continue performing the Stage 1 requirements for a full 12-month reporting period. Then, progress to Stage 2 in 2014 and attest to a 90-day reporting period.

What if I haven’t yet started with Meaningful Use Stage 1?

It’s never too late to start pursuing incentives. With a certified EHR solution, you can start moving toward Meaningful Use right now by demonstrating it for 90 continuous days in the first year. While you have until 2014 to begin without penalties, you have the potential to earn more incentive money with easier requirements by starting in 2013.

What if I skip participation in a Meaningful Use program altogether?

In addition to not receiving any incentives, you will also be penalized in the form of a “payment adjustment” starting in 2015. This can reach five percent of your fee schedule and continue for the life of your practice.

What are Patient Portals?

Patient Portals, such as gMed’s gPortal, are HIPAA-compliant applications that allow patients to engage and communicate with a healthcare practice and their physicians. It is helpful to both providers and patients and also contributes to satisfying Meaningful Use Stage 2.

Does gMed support a practice through the transition to an EHR system?

Yes, our team of experts personally guides each practice through the entire EHR process, from implementation and integration to online training and ongoing support. Our goal is to ensure that each and every user is comfortable, capable and confident with the solution. Prior to implementation, our highly-skilled team determines the most efficient and least disruptive way to integrate the solution into the workflow. A project manager is assigned to supervise the entire process and a dedicated expert arrives to guide the staff through gMed University, which is a week of on-site training that ensures everyone’s comfort with the new solution. Following on-site training, users have access to additional online training modules, webinars, videos and other helpful learning materials through our online portal, gBus. Finally, our gAdvisor service guides the practice through each step of the Meaningful Use process to qualification for HITECH incentives. The gAdvisor consultant manages every aspect of compliance, including creating a project plan, providing HITECH monthly audits and personalized reports, filing for incentives and ensuring the collection of these valuable incentives.

How do I get started?

Contact gMed for more information or request a demo and let our sales team show you first-hand how our integrated, specialty-specific EHR empowers the specialty practice and enables the return to the practice of medicine.

What are other physicians saying about gMed?

More than 3,500 physician practices have already implemented gMed’s specialty-specific EHR solutions. While actions speak louder than words, their glowing testimonials affirm their success and satisfaction with their gMed solutions. Some frequent praise includes:

  • “Ease of complete care for the patient…”
  • “Responsive to problems and offers real solutions…”
  • “Great to work with the support staff…”
  • “Your team really cares about us…”

For more detailed comments, please see our Case Studies.